Privacy Policy

Effective Date: 10/24/24
At GME Electric, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you opt-in to receive SMS communications through our 10DLC system.
1. Information We Collect
When you opt in to receive SMS notifications from GME Electric, we may collect the following information: Your phone number Your name and other relevant details (e.g., service or order information) Communication preferences, including message frequency and notification types
2. How We Use Your Information
We use the information you provide to: Send transactional SMS messages such as appointment reminders, service updates, and support follow-ups Send promotional messages (if applicable) based on your preferences Respond to your inquiries via SMS
3. Message Frequency
Message frequency will depend on your service interactions with us, such as booking appointments or receiving updates. If you subscribe to promotional messages, we will provide details on the frequency of such communications.
4. Data Security
GME Electric is committed to protecting your data. We use reasonable security measures to prevent unauthorized access, misuse, or disclosure of your personal information. Our practices include industry-standard encryption and secure storage.
5. Third-Party Sharing
We do not sell or share your information with third parties for marketing purposes. However, we may share your information with trusted service providers who help us manage and deliver SMS communications. These providers are bound by confidentiality agreements.
6. Opting Out
You can opt out of receiving SMS communications from GME Electric at any time by replying STOP to any message. For email communications, you can unsubscribe using the link provided in the email. After opting out, you will no longer receive SMS messages unless required for transactional purposes.
7. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier. Please consult your carrier for further details.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting.
9. Contact Us
For questions about this privacy policy or our SMS communications, you can contact us at support@gmeelectric.com - 914-427-8811